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Privacy Policy

This Privacy Policy governs your use of the Sky Travel website (https://skytravel.tech), including our mobile version and associated services (collectively, the “Services”). By accessing or using any of our Services, you agree to the practices outlined in this policy.

1. Overview

We respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, protect, and disclose your personal data in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. What Information We Collect

a. Information You Provide Directly

When interacting with our Services, you may voluntarily provide personal information, such as when submitting a contact form, making a booking, or requesting a travel quote. This includes:

  • Full name (first, middle, last)
  • Email address and phone number
  • Billing and mailing address
  • Identification documents (passport, ID numbers)
  • Travel details and preferences
  • Payment information (credit/debit card number, expiration date, CVV)

b. Automatically Collected Data

We collect certain information automatically when you use our Services. This includes:

  • IP address
  • Browser and device type
  • Operating system and mobile carrier
  • Referring URLs and session activity
  • Geo-location (based on IP or GPS)

c. Third-Party Data

We may receive personal data about you from third-party platforms, such as advertising partners or referral websites, especially if you interact with our ads or content elsewhere on the web.

d. Communications Data

We may store and analyze communications you send us, including emails, chats, phone calls, and social media messages. Metadata (e.g., timestamp, method of communication) may also be stored.

3. Use of Your Information

We use your personal data to:

  • Process flight bookings and reservations
  • Deliver tailored travel recommendations
  • Send booking confirmations and updates
  • Provide customer support and respond to inquiries
  • Improve the functionality and performance of our website and app
  • Conduct analytics and gather feedback
  • Send marketing communications (with your consent)

4. SMS Communications and Consent

By submitting your phone number on our website, you consent to receive SMS messages from Sky Travel related to:

  • Service notifications
  • Booking and travel updates
  • Promotional offers and deals

You can opt out anytime by replying “STOP” to any message or contacting help@skytravel.tech.

5. Retention of Personal Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete or anonymize the data.

6. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If we become aware of such data being collected, we will delete it promptly.

7. Security of Information

We implement industry-standard security measures, including:

  • SSL and TLS encryption for data transmission
  • Secure data storage practices
  • Internal access control and periodic audits

Despite our efforts, no digital transmission or storage method can be guaranteed 100% secure.

8. Third-Party Disclosure

We do not sell or trade personal data to third parties. We may share data with trusted partners (e.g., airlines, payment processors) as needed to provide services and fulfill bookings.

9. Use of Cookies and Tracking Technologies

We use cookies, beacons, and tracking codes to:

  • Understand website usage patterns
  • Personalize content and offers
  • Track conversions from marketing campaigns

10. Your Data Rights

You have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • File a complaint with a supervisory authority

To exercise your rights, email help@skytravel.tech.

11. Legal Compliance

This policy adheres to GDPR, CCPA, CalOPPA, and COPPA. We do not knowingly collect data from users under 16 years old. You may update or delete your data by submitting a request to our email address.

12. Policy Updates

We may update this policy as needed. When updates occur, we will post the new version on our website and notify affected users. Continued use of our services indicates acceptance of the revised policy.

13. Contact Us

Sky Travel Tech
254 Chapman Rd
Ste 209, Newark DE 19702 USA
Email: help@skytravel.tech
Website: https://skytravel.tech

Last updated: October 1, 2025